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Consumer Intelligence
Operational
Consumer Research Application
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Data Collection
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Brandwatch Help Center
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Brandwatch Consumer Research API
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Brandwatch Data Upload API
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Vizia Admin
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Vizia Command Center
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Brandwatch Reviews
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Social Media Management
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Platform
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Publish
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Engage
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Audience
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Advertise
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Measure
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Benchmark
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Listen
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Filestack API
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Cloud Elements EU Production
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Influence (Paladin)
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Influence
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Influence Platform
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Discover
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Influencer's CRM
Operational
Campaigns
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance: Influence Nov 2, 2026 09:00-11:00 UTC
Date: Monday, 2 November 2026
Time: 09:00–11:00 UTC (10:00–12:00 CET, 04:00–06:00 EST, 20:00–22:00 AEDT)
Duration: Approximately 2 hours
We will be carrying out scheduled maintenance on the Influence ecommerce databases during this window.
This maintenance is part of our ongoing security improvements to ensure the continued stability and reliability of the platform.
This maintenance will only affect Influence users with Shopify integrations.
During the maintenance window, users may experience a brief interruption in data availability from their Shopify integrations.
We expect any disruption to last approximately 1–2 minutes, but have allocated a longer maintenance window to allow for any unexpected issues.
No action is required from users, and Shopify integrations will not need to be reconnected once the maintenance is complete. Data availability is expected to return to normal automatically.
We will monitor the maintenance closely and provide updates here if anything changes.
Thank you for your understanding.
Posted on Oct 26, 2026 - 09:58 UTC
Time: 09:00–11:00 UTC (10:00–12:00 CET, 04:00–06:00 EST, 20:00–22:00 AEDT)
Duration: Approximately 2 hours
We will be carrying out scheduled maintenance on the Influence ecommerce databases during this window.
This maintenance is part of our ongoing security improvements to ensure the continued stability and reliability of the platform.
This maintenance will only affect Influence users with Shopify integrations.
During the maintenance window, users may experience a brief interruption in data availability from their Shopify integrations.
We expect any disruption to last approximately 1–2 minutes, but have allocated a longer maintenance window to allow for any unexpected issues.
No action is required from users, and Shopify integrations will not need to be reconnected once the maintenance is complete. Data availability is expected to return to normal automatically.
We will monitor the maintenance closely and provide updates here if anything changes.
Thank you for your understanding.
Posted on Oct 26, 2026 - 09:58 UTC