Brandwatch Status

All Systems Operational

Consumer Intelligence Operational

Consumer Research Application Operational

Data Collection Operational

Brandwatch Help Center Operational

Brandwatch Consumer Research API Operational

Brandwatch Data Upload API Operational

Vizia Admin Operational

Vizia Command Center Operational

Brandwatch Reviews Operational

Social Media Management Operational

Platform Operational

Publish Operational

Engage Operational

Audience Operational

Advertise Operational

Measure Operational

Benchmark Operational

Listen Operational

Filestack API Operational

Cloud Elements EU Production Operational

Influence (Paladin) Operational

Influence Operational

Influence Platform Operational

Discover Operational

Influencer's CRM Operational

Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 19, 2026

No incidents reported today.

Jul 18, 2026

Consumer Research - Mention List Component

Resolved - This incident has been resolved.
Jul 18, 08:43 UTC

Update - We are continuing to investigate this issue.
Jun 12, 16:24 UTC

Update - We are continuing to investigate this issue.
Jun 10, 18:40 UTC

Investigating - The Mention List component currently has degraded performance. Users may experience mentions not loading, filtering and search issues, and refreshing not performing as expected.

While our Engineers work toward a resolution, we recommend utilizing other components, as a number of functionalities are present in other components.
Jun 10, 16:23 UTC

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

Platform Incident - Vizia Not Loading

Resolved - This incident has been resolved.
Jul 10, 21:40 UTC

Investigating - We are currently experiencing an issue where Vizia is not loading in Consumer Research.

Our Engineering Team are currently investigating and we'll inform you of any updates as soon as we have them.
Jul 10, 17:36 UTC

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.