All Systems Operational

Consumer Intelligence Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Vizia Admin Operational
Vizia Command Center Operational
Brandwatch Reviews Operational
Social Media Management Operational
Platform Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

[Consumer Research] Slow Backfills
Resolved - This incident has been resolved.
Jul 20, 10:47 UTC
Investigating - We are currently experiencing a platform issue where Clients may experience slow backfills.

Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Jul 20, 10:23 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Consumer Research - Mention List Component
Resolved - This incident has been resolved.
Jul 18, 08:43 UTC
Update - We are continuing to investigate this issue.
Jun 12, 16:24 UTC
Update - We are continuing to investigate this issue.
Jun 10, 18:40 UTC
Investigating - The Mention List component currently has degraded performance. Users may experience mentions not loading, filtering and search issues, and refreshing not performing as expected.

While our Engineers work toward a resolution, we recommend utilizing other components, as a number of functionalities are present in other components.
Jun 10, 16:23 UTC

Jul 17, 2026

No incidents reported.

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