All Systems Operational

Consumer Intelligence Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Vizia Admin Operational
Vizia Command Center Operational
Brandwatch Reviews Operational
Social Media Management Operational
Platform Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 5, 2026

No incidents reported today.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025
Settings - Channel Connection Errors
Resolved - The issue with channel connections and refreshes is now resolved. Thank you for your patience.
Dec 31, 21:12 UTC
Monitoring - Our engineers have released a fix. We are monitoring to ensure channel connections are fully functional.
Dec 30, 15:18 UTC
Investigating - We are currently investigating an issue involving connecting or reconnecting Facebook channels in which an error appears, blocking the process.

Our engineers are looking into the cause.
Dec 29, 14:48 UTC
Dec 30, 2025
Consumer Research & Listen - Unable to create & edit Queries
Resolved - This incident has been resolved.
Dec 30, 21:56 UTC
Identified - The issue has been identified. Our Engineering team are investigating causes of instability to the affected services.
Dec 29, 08:03 UTC
Investigating - We are currently experiencing an issue where new Queries and Quick Searches cannot be created or edited in our Consumer Research & Listen platforms.
This issue has been escalated to our Engineering Team for further investigation. We sincerely apologise for any inconvenience or disruption this causes.
Dec 29, 00:56 UTC
Dec 29, 2025
Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

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