All Systems Operational

Consumer Intelligence Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Vizia Admin Operational
Vizia Command Center Operational
Brandwatch Reviews Operational
Social Media Management Operational
Platform Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026
Consumer Research - Query Backfills Stalled
Resolved - This incident has been resolved.
May 6, 18:55 UTC
Investigating - We are currently experiencing an issue where query backfills have stalled. This may impact users attempting to process query backfills.

Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.
May 6, 16:46 UTC
May 5, 2026

No incidents reported.

May 4, 2026
Consumer Research - some users unable to select Data Source when creating new Dashboards or Alerts
Resolved - The issue affecting some users where the option to select a Data Source was unavailable during Dashboard creation has now been resolved.

Users should now be able to create Dashboards and select a Data Source as expected.

If you continue to experience any issues, please reach out to our support team.

Thank you for your patience while we worked on this.
May 4, 14:52 UTC
Identified - We’re currently investigating an issue affecting some users where the option to select a Data Source is unavailable when creating a new Dashboard or Alerts.

Workaround:
In the meantime, you can create a Dashboard by navigating to an existing query via 'explore query' and then selecting the “Create Dashboard” option from there. This should allow you to proceed without needing to manually select a Data Source.

Our team is actively working to resolve this issue and we’ll provide an update as soon as more information becomes available.

Thank you for your patience.
May 4, 13:48 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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