Monitoring - Refreshing your browser page or tab should restore access to the platform. Our Engineering team is actively monitoring the situation and will continue to provide updates as more information becomes available.
Feb 13, 2026 - 16:11 UTC
Feb 13, 2026 - 16:11 UTC
Investigating - We are currently investigating reports of intermittent issues affecting parts of the Brandwatch platform. Some users may experience difficulties when logging in, including delayed authentication or temporary login failures. In addition, users switching between environments may notice unexpected delays or brief errors during the transition process.
Our initial assessment indicates that this behaviour is related to external network infrastructure impacting traffic routing. The core Brandwatch application remains operational, however certain requests may be intermittently affected while routing stabilises.
Our engineering teams are actively monitoring the situation, analysing traffic patterns, and working to restore full service stability as quickly as possible.
We will continue to provide updates as more information becomes available.
Feb 13, 2026 - 15:07 UTC
Our initial assessment indicates that this behaviour is related to external network infrastructure impacting traffic routing. The core Brandwatch application remains operational, however certain requests may be intermittently affected while routing stabilises.
Our engineering teams are actively monitoring the situation, analysing traffic patterns, and working to restore full service stability as quickly as possible.
We will continue to provide updates as more information becomes available.
Feb 13, 2026 - 15:07 UTC
Consumer Intelligence
Degraded Performance
Consumer Research Application
Degraded Performance
Data Collection
Operational
Brandwatch Help Center
Operational
Brandwatch Consumer Research API
Operational
Brandwatch Data Upload API
Operational
Vizia Admin
Operational
Vizia Command Center
Operational
Brandwatch Reviews
Operational
Social Media Management
Degraded Performance
Platform
Degraded Performance
Publish
Operational
Engage
Operational
Audience
Operational
Advertise
Operational
Measure
Operational
Benchmark
Operational
Listen
Operational
Filestack API
Operational
Cloud Elements EU Production
Operational
Influence (Paladin)
Operational
Influence
Operational
Influence Platform
Operational
Discover
Operational
Influencer's CRM
Operational
Campaigns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance