Monitoring - Our team has identified the source of the processing delays and has implemented changes to resolve the issue.
We are continuing to monitor the system to ensure processing returns to normal.
We’ll provide a further update as soon as more information is available.
Oct 05, 2026 - 20:13 UTC
We are continuing to monitor the system to ensure processing returns to normal.
We’ll provide a further update as soon as more information is available.
Oct 05, 2026 - 20:13 UTC
Investigating - We're currently experiencing a general delay with query backfills and live indexing. Our Engineering team is investigating the cause of the issue.
Oct 05, 2026 - 19:54 UTC
Oct 05, 2026 - 19:54 UTC
Consumer Intelligence
Degraded Performance
Consumer Research Application
Degraded Performance
Data Collection
Degraded Performance
Brandwatch Help Center
Operational
Brandwatch Consumer Research API
Operational
Brandwatch Data Upload API
Operational
Vizia Admin
Operational
Vizia Command Center
Operational
Brandwatch Reviews
Operational
Social Media Management
Degraded Performance
Platform
Operational
Publish
Operational
Engage
Operational
Audience
Operational
Advertise
Operational
Measure
Operational
Benchmark
Operational
Listen
Degraded Performance
Filestack API
Operational
Cloud Elements EU Production
Operational
Influence (Paladin)
Operational
Influence
Operational
Influence Platform
Operational
Discover
Operational
Influencer's CRM
Operational
Campaigns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance