Brandwatch Status

Consumer Research - Mention List Component

Update - We are continuing to investigate this issue.
Jun 12, 2026 - 16:24 UTC

Update - We are continuing to investigate this issue.
Jun 10, 2026 - 18:40 UTC

Investigating - The Mention List component currently has degraded performance. Users may experience mentions not loading, filtering and search issues, and refreshing not performing as expected.

While our Engineers work toward a resolution, we recommend utilizing other components, as a number of functionalities are present in other components.
Jun 10, 2026 - 16:23 UTC

Consumer Intelligence Operational

Consumer Research Application Operational

Data Collection Operational

Brandwatch Help Center Operational

Brandwatch Consumer Research API Operational

Brandwatch Data Upload API Operational

Vizia Admin Operational

Vizia Command Center Operational

Brandwatch Reviews Operational

Social Media Management Operational

Platform Operational

Publish Operational

Engage Operational

Audience Operational

Advertise Operational

Measure Operational

Benchmark Operational

Listen Operational

Filestack API Operational

Cloud Elements EU Production Operational

Influence (Paladin) Operational

Influence Operational

Influence Platform Operational

Discover Operational

Influencer's CRM Operational

Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 21, 2026

No incidents reported today.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

Query backfill delays

Resolved - Our Engineering Team has confirmed that the backlog contributing to the delays has now been fully cleared, and this issue has been fully resolved.

We thank you for your continued patience and apologize for any inconvenience or disruption this issue may have caused.
Jun 19, 01:20 UTC

Identified - We are currently experiencing delays with query backfills, which may appear as a stalled or slowly progressing completion percentage.
Our Engineering team is actively investigating the issue and working to restore normal processing. At this time, we do not anticipate any data loss.

We will provide additional updates as more information becomes available.
Jun 18, 20:28 UTC

Jun 18, 2026

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

Meta (Facebook and Instagram) Data Delays

Resolved - Thank you for your patience. Meta has confirmed all issues are resolved.
Jun 12, 19:20 UTC

Update - Per Meta's status page (metastatus.com), some of the instability is resolved, while other functionality remains degraded. We are continuing to monitor closely.
Jun 12, 17:08 UTC

Monitoring - We are aware that Facebook and Instagram are having stability issues natively, including users being unable to log in.
We are currently unable to capture Facebook and Instagram data due to this disruption. Our Engineering teams are monitoring the situation closely.
Jun 12, 14:25 UTC

Jun 11, 2026

No incidents reported.

Jun 10, 2026

Query Backfills may be delayed

Resolved - Thanks so much for your patience. The query backfill delays are now resolved.
Jun 10, 18:40 UTC

Investigating - We are currently investigating delays affecting query backfills within the platform.

At this time, we do not anticipate any data loss. Our Engineering team is actively working to identify the cause and restore normal processing as quickly as possible.

We will provide additional updates as more information becomes available.
Jun 10, 15:33 UTC

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.