Identified - Most sources have recovered, but Online News remains delayed. Our Engineering team is still working to resolve this.
Oct 14, 2026 - 18:03 UTC
Oct 14, 2026 - 18:03 UTC
Investigating - We are currently experiencing an issue with delays in real time mentions for most Data Sources.
Are engineers looking into resolving this, and no data loss is to be expected.
We will keep you notified of any updates, and apologies for any inconvenience caused.
Oct 14, 2026 - 14:42 UTC
Are engineers looking into resolving this, and no data loss is to be expected.
We will keep you notified of any updates, and apologies for any inconvenience caused.
Oct 14, 2026 - 14:42 UTC
Update - We are continuing to investigate this issue.
Oct 14, 2026 - 13:03 UTC
Oct 14, 2026 - 13:03 UTC
Investigating - We are currently investigating an issue affecting the HUB app. Posts that are ready to be published may not be appearing in the app, and expected notifications may not be received.
Our team is actively investigating the issue and will provide further updates as more information becomes available.
We apologise for the inconvenience and appreciate your patience while we work to resolve this.
Oct 14, 2026 - 13:00 UTC
Our team is actively investigating the issue and will provide further updates as more information becomes available.
We apologise for the inconvenience and appreciate your patience while we work to resolve this.
Oct 14, 2026 - 13:00 UTC
Monitoring - Our Product Team have implemented a fix which has restored Label functionality across both Publish & Measure.
Thank you for your patience and we apologise for any inconvenience or confusion this issue may have caused.
We are continuing to monitor and will provide a final update soon.
Oct 13, 2026 - 23:05 UTC
Thank you for your patience and we apologise for any inconvenience or confusion this issue may have caused.
We are continuing to monitor and will provide a final update soon.
Oct 13, 2026 - 23:05 UTC
Investigating - We are currently investigating an issue affecting the label functionality in Publish. Labels in Measure have also been identified as affected.
Our team is actively investigating the issue, and we will provide further updates as more information becomes available.
Thank you for your patience while we work to resolve this.
Oct 13, 2026 - 09:42 UTC
Our team is actively investigating the issue, and we will provide further updates as more information becomes available.
Thank you for your patience while we work to resolve this.
Oct 13, 2026 - 09:42 UTC
Consumer Intelligence
Degraded Performance
Consumer Research Application
Operational
Data Collection
Degraded Performance
Brandwatch Help Center
Operational
Brandwatch Consumer Research API
Operational
Brandwatch Data Upload API
Operational
Vizia Admin
Operational
Vizia Command Center
Operational
Brandwatch Reviews
Operational
Social Media Management
Degraded Performance
Platform
Operational
Publish
Degraded Performance
Engage
Operational
Audience
Operational
Advertise
Operational
Measure
Degraded Performance
Benchmark
Operational
Listen
Degraded Performance
Filestack API
Operational
Cloud Elements EU Production
Operational
Influence (Paladin)
Operational
Influence
Operational
Influence Platform
Operational
Discover
Operational
Influencer's CRM
Operational
Campaigns
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance