Update - We are continuing to investigate this issue.
Jun 12, 2026 - 16:24 UTC
Update - We are continuing to investigate this issue.
Jun 10, 2026 - 18:40 UTC
Investigating - The Mention List component currently has degraded performance. Users may experience mentions not loading, filtering and search issues, and refreshing not performing as expected.

While our Engineers work toward a resolution, we recommend utilizing other components, as a number of functionalities are present in other components.

Jun 10, 2026 - 16:23 UTC
Consumer Intelligence Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Vizia Admin Operational
Vizia Command Center Operational
Brandwatch Reviews Operational
Social Media Management Operational
Platform Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 13, 2026

No incidents reported today.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Resolved - This incident has been resolved.
Jul 10, 21:40 UTC
Investigating - We are currently experiencing an issue where Vizia is not loading in Consumer Research.

Our Engineering Team are currently investigating and we'll inform you of any updates as soon as we have them.

Jul 10, 17:36 UTC
Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Resolved - Thank you for your continued patience. The issues with Engage have been resolved.
Jul 1, 16:58 UTC
Investigating - We identified an issue where the text box for Engage replies is not behaving as expected.

Our team is actively investigating, and we appreciate your patience while we work to resolve it.

Jun 30, 22:16 UTC
Jun 30, 2026
Jun 29, 2026

No incidents reported.