Brandwatch Status

All Systems Operational

Consumer Intelligence Operational

Consumer Research Application Operational

Data Collection Operational

Brandwatch Help Center Operational

Brandwatch Consumer Research API Operational

Brandwatch Data Upload API Operational

Vizia Admin Operational

Vizia Command Center Operational

Brandwatch Reviews Operational

Social Media Management Operational

Platform Operational

Publish Operational

Engage Operational

Audience Operational

Advertise Operational

Measure Operational

Benchmark Operational

Listen Operational

Filestack API Operational

Cloud Elements EU Production Operational

Influence (Paladin) Operational

Influence Operational

Influence Platform Operational

Discover Operational

Influencer's CRM Operational

Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug `3`, `2026`

No incidents reported today.

Aug `2`, `2026`

No incidents reported.

Aug `1`, `2026`

No incidents reported.

Jul `31`, `2026`

Consumer Research - Query Backfill Delays

Resolved - This incident has been resolved.
Jul 31, 18:30 UTC

Update - We are continuing to investigate this issue.
Jul 31, 17:32 UTC

Investigating - We are currently investigating delays affecting query backfills for Consumer Research and Listen.

Our Engineering team is actively investigating the issue.

We will provide an update as soon as more information becomes available.
Jul 31, 17:21 UTC

Jul `30`, `2026`

No incidents reported.

Jul `29`, `2026`

No incidents reported.

Jul `28`, `2026`

No incidents reported.

Jul `27`, `2026`

No incidents reported.

Jul `26`, `2026`

No incidents reported.

Jul `25`, `2026`

No incidents reported.

Jul `24`, `2026`

No incidents reported.

Jul `23`, `2026`

No incidents reported.

Jul `22`, `2026`

No incidents reported.

Jul `21`, `2026`

No incidents reported.

Jul `20`, `2026`

[Consumer Research] Slow Backfills

Resolved - This incident has been resolved.
Jul 20, 10:47 UTC

Investigating - We are currently experiencing a platform issue where Clients may experience slow backfills.

Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Jul 20, 10:23 UTC

All Systems Operational

Past Incidents

Aug 3, 2026

Aug 2, 2026

Aug 1, 2026

Jul 31, 2026

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

Jul 27, 2026

Jul 26, 2026

Jul 25, 2026

Jul 24, 2026

Jul 23, 2026

Jul 22, 2026

Jul 21, 2026

Jul 20, 2026

Aug `3`, `2026`

Aug `2`, `2026`

Aug `1`, `2026`

Jul `31`, `2026`

Jul `30`, `2026`

Jul `29`, `2026`

Jul `28`, `2026`

Jul `27`, `2026`

Jul `26`, `2026`

Jul `25`, `2026`

Jul `24`, `2026`

Jul `23`, `2026`

Jul `22`, `2026`

Jul `21`, `2026`

Jul `20`, `2026`