Signals - Trends not returning results

Incident Report for Brandwatch

Resolved

This incident has been resolved.

Posted Nov 12, 2025 - 09:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 11, 2025 - 16:09 UTC

Investigating

We are currently experiencing an issue with Signals that is impacting new trends. This means they won't return any results, and new and ongoing signals won't be detected. Also any backfill changes won't be reflected in trends or signals at this time.

Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.

Posted Nov 11, 2025 - 14:09 UTC

This incident affected: Consumer Intelligence (Consumer Research Application).