Brandwatch Status

All Systems Operational

Consumer Intelligence Operational

Consumer Research Application Operational

Data Collection Operational

Brandwatch Help Center Operational

Brandwatch Consumer Research API Operational

Brandwatch Data Upload API Operational

Vizia Admin Operational

Vizia Command Center Operational

Brandwatch Reviews Operational

Influence Operational

Influence Platform Operational

Discover Operational

Influencer's CRM Operational

Campaigns Operational

Social Media Management Operational

Platform (Falcon) Operational

Publish Operational

Engage Operational

Audience Operational

Advertise Operational

Measure Operational

Benchmark Operational

Listen Operational

Filestack API Operational

Cloud Elements EU Production Operational

Influence (Paladin) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 26, 2025

No incidents reported today.

Mar 25, 2025

Consumer Research - Dashboard data is unable to be loaded

Resolved - This incident has been resolved.
Mar 25, 16:34 UTC

Investigating - We are currently experiencing an issue that is affecting the loading of dashboard data into the platform. Only a small number of Clients are affected by this. Our team is actively investigating the situation to identify the root cause and implement a resolution.

We understand the importance of reliable data access and our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Mar 25, 11:16 UTC

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Listen - Searches not loading

Resolved - Our engineers have identified and fixed the issue, and Listen is fully operational again. Thank you for your patience.
Mar 20, 17:07 UTC

Identified - We’re currently investigating an issue preventing searches from loading in Listen. Our team is working on a fix, and we’ll provide an update as soon as possible.

Thank you for your patience and understanding.
Mar 20, 15:54 UTC

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

Publish - Shareable links not working

Resolved - The issue affecting shareable links has been successfully resolved. All links are now functioning as expected.

Thank you for your patience.
Mar 17, 15:10 UTC

Investigating - We are aware of an issue impacting shareable links and are actively investigating the root cause. Our engineering team is working to resolve this as quickly as possible.

We appreciate your patience and understanding during this time.
Mar 17, 13:33 UTC

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

Consumer Research - Platform Temporarily Down

Resolved - The temporary outage affecting Brandwatch Consumer Research has now been resolved. Our engineers have identified and fixed the issue, and the platform is fully operational again.

We appreciate your patience and understanding during this time.
Mar 13, 10:49 UTC

Investigating - We are currently experiencing an outage affecting Brandwatch Consumer Research. Our engineers are actively investigating the issue and working diligently to restore full functionality as soon as possible.

We understand the importance of this platform for your research and analytics needs and sincerely apologize for any inconvenience this may cause.

Thank you for your patience and understanding while we work to resolve this issue.
Mar 13, 10:23 UTC

Mar 12, 2025

Publish: Calendar not loading

Resolved - This incident has been resolved and the Calendar is showing as expected.
Mar 12, 10:39 UTC

Investigating - Our team is aware of an issue where the Calendar is not loading as expected. We are actively investigating the cause and working on a resolution.

We appreciate your patience and will provide updates as soon as we have more information.
Mar 12, 10:26 UTC