Brandwatch Status

All Systems Operational

Analytics Operational

Analytics Application Operational

Analytics API Operational

Data Collection Operational

Audiences Operational

Audiences Application Operational

Data Collection Operational

ForSight Operational

ForSight Application Operational

Data Collection Operational

Monitor API Operational

Realtime Streams API Operational

Content Upload API Operational

HelioSight Operational

HelioSight Application Operational

Data Collection Operational

Help Center Operational

Brandwatch Help Center Operational

Crimson Hexagon Help Center Operational

Vizia Operational

Vizia Admin Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 17, 2019

No incidents reported today.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

[Analytics] Newly created Backfills not returning data from 2019-08-03

Resolved - This incident has been resolved. Many thanks for your patience.

All affected Queries will be Backfilled in due course to populate potentially missing Mentions.
Aug 5, 16:32 UTC

Monitoring - Mentions from 2019-08-03 will not be included in newly created Backfills for Queries currently.

Historic data further back and ongoing data collection are unaffected.

Projected Resolution - Our Systems and Engineering teams are investigating and working to resolve this issue with urgency. We are currently processing the backlog of Mentions for the affected date to make them available for Backfills.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update once the issue has been resolved.
Aug 5, 10:24 UTC

Aug 4, 2019

No incidents reported.

Aug 3, 2019

No incidents reported.