Our issues with the Home module failing to load in Safari have now been resolved. Users still impacted are advised to reach out to our Support team via the in-app chat, or at email@example.com
We thank you again for your extended patience.
Mar 21, 00:19 UTC
We are continuing to investigate issues with our homepage failing to load in Safari. Users are advised to continue using an alternative browser during this time.
We thank you for your patience, and apologise for the ongoing inconvenience.
Mar 20, 06:44 UTC
We are currently aware of an issue with the Social Media Management platform homepage failing to load for Safari users. Our Development team have been notified and we are continuing to investigate.
Users are advised to use an alternative browser during this time.
We apologise for any inconvenience and will continue to provide updates as they are made available.
Mar 19, 22:56 UTC
Engineering have confirmed that all issues have now been resolved.
Mar 17, 09:22 UTC
Engineers have identified and addressed the issue. Data is being restored for Quicksearch and we expect a full restoration within 24 hours.
Mar 16, 17:55 UTC
Any data from this time period will be missing but the Engineers are currently investigating this and are looking to restore the missing data. This may take some time but we will update accordingly.
Mar 16, 10:24 UTC
Our issues with Publish and Engage not working as expected are now resolved. Please reach out to our Support team via the in-app chat or at firstname.lastname@example.org if you are encountering any difficulties.
We thank you for your extended patience and apologise for any frustration caused.
Mar 16, 04:18 UTC
A fix has been implemented and we are monitoring the results.
Mar 15, 16:01 UTC
We are continuing to investigate this issue.
Mar 15, 15:56 UTC
We are currently investigating this issue.
Mar 15, 15:37 UTC