All Systems Operational
Consumer Intelligence ? Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Audiences Application Operational
[Audiences] Data Collection Operational
Vizia Admin Operational
Vizia Command Center Operational
Brandwatch Reviews Operational
Social Media Management ? Operational
Platform (Falcon) Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark (Unmetric) Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence ? Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance for Influence Feb 24, 2024 07:00 - Feb 25, 2024 07:00 UTC
We will perform scheduled maintenance between February 24th, 2024, 08:00 CET and February 25th, 2024, 08:00 CET

This is to continue necessary system migrations to ensure continued stability and improve customer services.

Please be aware that during this service window the Influence product will be completely offline or unavailable.

This will not affect data indexing, nor will affect stored data.

No other Brandwatch products will be affected.

We apologize for any inconvenience this may cause.

Posted on Feb 15, 2024 - 15:44 UTC
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - This incident has been resolved
Feb 16, 13:26 UTC
Monitoring - A fix has been implemented and are monitoring the situation.

We apologise for any inconvenience caused and thank you for your continued patience.

Feb 16, 06:44 UTC
Investigating - We are currently aware of an issue affecting Instagram Publishing. Our Development Team is investigating.

We thank you for your patience and apologise for any inconvenience this causes.

Feb 16, 03:42 UTC
Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024
Resolved - This incident has been resolved.
Feb 13, 09:18 UTC
Monitoring - Most streams are back to normal, although some metrics might still experience delays.
Feb 8, 22:32 UTC
Identified - Data streams have improved and tend towards normalization; we expect issues to fully resolve over the next few hours.
Feb 8, 21:13 UTC
Investigating - Our data partner has reported a delay in their data collection. Affected sources include Reddit, YouTube, as well as some blogs and news sources. Other data sources are not impacted and there is no data loss.
Feb 8, 09:33 UTC
Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024
Feb 7, 2024

No incidents reported.