All Systems Operational
APIs Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Crimson Hexagon Monitor API Operational
Crimson Hexagon Content Upload API Operational
Crimson Hexagon Realtime Streams API Operational
Audiences Operational
Audiences Application Operational
Data Collection Operational
Consumer Research Operational
Consumer Research Application Operational
Data Collection Operational
ForSight Operational
ForSight Application Operational
Data Collection Operational
HelioSight Operational
HelioSight Application Operational
Data Collection Operational
Help Center Operational
Brandwatch Help Center Operational
Crimson Hexagon Help Center Operational
Vizia Operational
Vizia Command Center Operational
Vizia Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - This incident has been resolved.
Jan 13, 13:02 UTC
Investigating - Users are currently unable to access and use the Consumer Research application.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Jan 13, 12:43 UTC
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021
Resolved - Users may have encountered delays in ongoing and historical data collection after saving their Queries between 12:30 am UTC / 19:30 pm ET and 04:45 am UTC / 23:45 pm ET.

The issue has been resolved and data collection resumed within expected timeframes at 04:45 am UTC / 23:45 pm ET.
Jan 9, 00:30 UTC
Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.