All Systems Operational
APIs Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Crimson Hexagon Monitor API Operational
Crimson Hexagon Content Upload API Operational
Crimson Hexagon Realtime Streams API Operational
Audiences Operational
Audiences Application Operational
Data Collection Operational
Consumer Research Operational
Consumer Research Application Operational
Data Collection Operational
ForSight Operational
ForSight Application Operational
Data Collection Operational
HelioSight Operational
HelioSight Application Operational
Data Collection Operational
Help Center Operational
Brandwatch Help Center Operational
Crimson Hexagon Help Center Operational
Vizia Operational
Vizia Command Center Operational
Vizia Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Resolved - This incident has been resolved. Data sources delay has cleared. No data was lost.
Sep 14, 21:04 UTC
Investigating - Some data sources are delayed by up to 1h. No data will be lost.

Our Engineering are monitoring the situation closely.
Sep 14, 19:15 UTC
Resolved - This incident has been resolved.
Sep 14, 17:11 UTC
Investigating - When Exploring a Query, it will have loading issues if the date range is changed.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Sep 14, 17:05 UTC
Sep 13, 2021
Resolved - This incident has been resolved.
Sep 13, 10:25 UTC
Update - The delay in the delivery of Mentions is now resolved however Metrics are still slightly delayed.
Sep 9, 15:54 UTC
Monitoring - The delay in the delivery of Mentions is now resolved however Metrics are still slightly delayed. Our Engineers are continuing to work on a full resolution.
Sep 9, 08:33 UTC
Investigating - A small proportion of clients will be receiving delayed realtime data and backfills

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Sep 8, 08:06 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Sep 8, 2021
Sep 7, 2021
Resolved - The incident has been resolved.
Sep 7, 07:54 UTC
Investigating - Users are currently experiencing Query loading issues within their dashboards

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Sep 7, 07:22 UTC