Brandwatch Status

All Systems Operational

Analytics Operational

Analytics Application Operational

Analytics API Operational

Data Collection Operational

Audiences Operational

Vizia Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 17, 2019

No incidents reported today.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

[Help Center] Intermittent Issues Loading Brandwatch Help Center

Resolved - This incident has been resolved.
Jul 8, 16:06 UTC

Investigating - Our Help Center host Zendesk are encountering some intermittent systems issues currently and the Brandwatch Help Center at https://support.brandwatch.com/ is unfortunately affected leading to slow loading speeds and errors.

Projected Resolution - We are awaiting an update on a solution from Zendesk.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update once the issue has been resolved.
Jul 8, 14:38 UTC

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

[Analytics] Essential Database Maintenance

Completed - The scheduled maintenance has been completed.
Jul 3, 10:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:31 UTC

Scheduled - Window - 2019-07-03 07:30 UTC to 2019-07-03 10:30 UTC

Summary - During this maintenance period data collection will be paused.

Please note that no data will be lost during this period. All Queries will be updated with full data once the maintenance is complete.

Many thanks in advance for your patience during this time.
Jul 2, 17:09 UTC