Identified - The issue has been identified and a fix is being implemented.
Feb 21, 16:16 UTC
Feb 21, 16:16 UTC
Update - We are continuing to investigate this issue.
Feb 7, 20:28 UTC
Feb 7, 20:28 UTC
Investigating - Our content providers have notified us that there is currently an issue with Tencent QQ data being processed. They are investigating and we will continue to update the status page as more info arises.
Feb 7, 20:26 UTC
Feb 7, 20:26 UTC
Analytics
Partial Outage
Analytics Application
Operational
Data Collection
Partial Outage
APIs
Operational
Brandwatch API
Operational
Crimson Hexagon Monitor API
Operational
Crimson Hexagon Content Upload API
Operational
Crimson Hexagon Realtime Streams API
Operational
Audiences
Operational
Audiences Application
Operational
Data Collection
Operational
Consumer Research
Partial Outage
Consumer Research Application
Operational
Data Collection
Partial Outage
ForSight
Partial Outage
ForSight Application
Operational
Data Collection
Partial Outage
HelioSight
Operational
HelioSight Application
Operational
Data Collection
Operational
Help Center
Operational
Brandwatch Help Center
Operational
Crimson Hexagon Help Center
Operational
Vizia
Operational
Vizia Command Center
Operational
Vizia Admin
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Analytics & Consumer Research] Database Maintenance
Mar 1, 10:00-13:00 UTC
Window - 2020-03-01 10:00 UTC to 2020-03-01 13:00 UTC
Summary - During the maintenance period the Quick Search services will be unavailable. Twitter and Reddit data collection will also be paused.
Please note that no data will be lost during this period. All Queries will be updated with full Twitter and Reddit data once the maintenance is complete.
Many thanks in advance for your patience during this time.
Posted on Feb 21, 16:25 UTC
Summary - During the maintenance period the Quick Search services will be unavailable. Twitter and Reddit data collection will also be paused.
Please note that no data will be lost during this period. All Queries will be updated with full Twitter and Reddit data once the maintenance is complete.
Many thanks in advance for your patience during this time.
Posted on Feb 21, 16:25 UTC