Brandwatch Status

All Systems Operational

APIs Operational

Brandwatch Consumer Research API Operational

Brandwatch Data Upload API Operational

Crimson Hexagon Monitor API Operational

Crimson Hexagon Content Upload API Operational

Crimson Hexagon Realtime Streams API Operational

Audiences Operational

Audiences Application Operational

Data Collection Operational

Consumer Research Operational

Consumer Research Application Operational

Data Collection Operational

ForSight Operational

ForSight Application Operational

Data Collection Operational

HelioSight Operational

HelioSight Application Operational

Data Collection Operational

Help Center Operational

Brandwatch Help Center Operational

Crimson Hexagon Help Center Operational

Vizia Operational

Vizia Command Center Operational

Vizia Admin Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

[Consumer Research] Automated Reports are not sending

Resolved - This incident has been resolved.
Jul 30, 15:56 UTC

Investigating - Automated Reports are not being sent as scheduled.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Jul 29, 15:32 UTC

Jul 29, 2021

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

Social Panel Creation Delays

Resolved - This incident has been resolved.
Jul 20, 19:31 UTC

Monitoring - Users are able to create Social Panels again, but volumes are currently slightly low.

Our Engineers are monitoring this and are working with urgency to resolve the issue.
Jul 20, 13:37 UTC

Investigating - There is a delay in creating new Social Panels and the Social Panel Volumes are currently low.
Our Engineers are working with urgency to resolve the issue.
Jul 19, 14:42 UTC

Jul 19, 2021

Jul 18, 2021

No incidents reported.