All Systems Operational
Consumer Intelligence ? Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Audiences Application Operational
[Audiences] Data Collection Operational
Vizia Admin Operational
Vizia Command Center Operational
Social Media Management ? Operational
Platform (Falcon) Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark (Unmetric) Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence ? Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 30, 2023

No incidents reported today.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023
Resolved - This incident has been resolved.
Jan 17, 18:18 UTC
Update - We are continuing to work on a fix for this issue.
Jan 17, 14:37 UTC
Identified - Some newly created Social Panels are failing whilst processing/queued.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.

Jan 17, 14:37 UTC
Jan 16, 2023
Resolved - This incident has been resolved by our Listen Development Team. We sincerely apologize for any inconvenience caused. Please let us know if you are facing any further issues(social-support@brandwatch.com).
Jan 16, 13:47 UTC
Investigating - We are aware of an issue currently impacting the Listen module resulting in the module not loading for some users/organisation. Our Development team has been notified, and we are continuing to investigate.
Jan 16, 11:59 UTC
Resolved - This incident has been resolved.
Jan 16, 12:47 UTC
Update - We are continuing to investigate this issue.
Jan 16, 11:53 UTC
Investigating - All the Consumer Intelligence Components apart from data collection and help centre are currently down.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.

Jan 16, 11:33 UTC