All Systems Operational
APIs Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Crimson Hexagon Monitor API Operational
Crimson Hexagon Content Upload API Operational
Crimson Hexagon Realtime Streams API Operational
Audiences Operational
Audiences Application Operational
Data Collection Operational
Consumer Research Operational
Consumer Research Application Operational
Data Collection Operational
ForSight Operational
ForSight Application Operational
Data Collection Operational
HelioSight Operational
HelioSight Application Operational
Data Collection Operational
Help Center Operational
Brandwatch Help Center Operational
Crimson Hexagon Help Center Operational
Vizia Operational
Vizia Command Center Operational
Vizia Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 25, 2021
Resolved - This incident has been resolved
Oct 25, 15:06 UTC
Investigating - When accessing accounts.brandwatch.com Users are given an "Invalid Token" error message and are unable to view and modify Users in accounts.brandwatch.com.

Our Engineers are working to rectify this issue as soon as possible.
Oct 25, 14:58 UTC
Resolved - This incident has been resolved.
Oct 25, 11:08 UTC
Monitoring - The issue has been identified and we are continuing to monitoring it
Oct 25, 10:05 UTC
Investigating - Some Users are currently unable to login to Consumer Research as they are experiencing errors on the login screen.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Oct 25, 08:56 UTC
Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021
Resolved - This incident has been resolved.
Oct 21, 10:30 UTC
Investigating - Multiple data sources are delayed due to an issue with our data partner. This is affecting Reddit, Disqus, News and Boards content we get from them.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Oct 21, 08:33 UTC
Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.