All Systems Operational
Analytics Operational
Analytics Application Operational
Analytics API Operational
Data Collection Operational
Audiences Operational
Vizia Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 17, 2019

No incidents reported today.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - This incident has been resolved.
Jul 8, 16:06 UTC
Investigating - Our Help Center host Zendesk are encountering some intermittent systems issues currently and the Brandwatch Help Center at https://support.brandwatch.com/ is unfortunately affected leading to slow loading speeds and errors.

Projected Resolution - We are awaiting an update on a solution from Zendesk.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update once the issue has been resolved.
Jul 8, 14:38 UTC
Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019
Completed - The scheduled maintenance has been completed.
Jul 3, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:31 UTC
Scheduled - Window - 2019-07-03 07:30 UTC to 2019-07-03 10:30 UTC

Summary - During this maintenance period data collection will be paused.

Please note that no data will be lost during this period. All Queries will be updated with full data once the maintenance is complete.

Many thanks in advance for your patience during this time.
Jul 2, 17:09 UTC