All Systems Operational

Consumer Intelligence ? Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Vizia Admin Operational
Vizia Command Center Operational
Brandwatch Reviews Operational
Social Media Management ? Operational
Platform Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence ? Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 17, 2025

No incidents reported today.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Scheduled Maintenance: Login System Upgrade
Completed - The scheduled maintenance has been completed.
Jul 9, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:30 UTC
Scheduled - We’ll be performing essential maintenance on Wednesday July 9th, to support an improved login experience for all users. During this time, the platform may be temporarily unavailable for login, including for users who sign in via SSO.

Maintenance Window:
Wednesday, July 9th 6:30–6:45 AM BST, 7:30–7:45 AM CEST, 01:30–01:45 AM ET, 3:30–3:45 PM AEST
We’re allocating 15 minutes window to ensure a smooth rollout, though maintenance may complete earlier than scheduled.

What to Expect:
- Login access may be unavailable during the maintenance window, including SSO users.
- All active sessions will be automatically logged out
- No other parts of the platforms will be affected

Our Product, Engineering, and Support teams will be actively monitoring the maintenance and ready to respond to any issues.

We appreciate your patience and understanding as we continue to improve our platform to serve you better.
Jul 1, 13:31 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025
Publish: Users unable to upload media files
Resolved - The issue has been successfully resolved.
Thank you for your patience.
Jul 7, 07:44 UTC
Monitoring - A fix has been implemented. We are monitoring the system to ensure continued stability.
Thank you for your patience and understanding.
Jul 7, 06:53 UTC
Investigating - We're aware of some users experiencing issues with uploading media files into Publish. This issue has been escalated to our Product Team for further investigation and is being treated as a High Priority.

We thank you for your patience and sincerely apologise for any inconvenience and disruption this issue causes
Jul 7, 01:38 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

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