Brandwatch Status

All Systems Operational

Consumer Intelligence Operational

Consumer Research Application Operational

Data Collection Operational

Brandwatch Help Center Operational

Brandwatch Consumer Research API Operational

Brandwatch Data Upload API Operational

Audiences Application Operational

[Audiences] Data Collection Operational

Vizia Admin Operational

Vizia Command Center Operational

Social Media Management Operational

Platform (Falcon) Operational

Publish Operational

Engage Operational

Audience Operational

Advertise Operational

Measure Operational

Benchmark (Unmetric) Operational

Listen Operational

Filestack API Operational

Cloud Elements EU Production Operational

Influence (Paladin) Operational

Influence Operational

Influence Platform Operational

Discover Operational

Influencer's CRM Operational

Campaigns Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 30, 2022

[Consumer Research] Social Panels created this week are not showing results in their Social Panel viewer.

Resolved - This incident has been resolved.
Nov 30, 12:52 UTC

Monitoring - Delays in Social Panels created this week showing results in their Social Panel viewer
Nov 18, 11:53 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 16, 15:15 UTC

Investigating - Social Panels created this week are not showing results in their Social Panel viewer. Both new and existing Social Panels will still work correctly in Queries and Dashboards. No authors are lost. Our Engineers will backfill Social Panels that are missing viewable results once a fix has been implemented.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Nov 16, 15:14 UTC

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

Scheduled maintenance for Benchmark (Unmetric)

Completed - The scheduled maintenance has been completed.
Nov 26, 10:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 07:01 UTC

Scheduled - We will perform necessary maintenance for Benchmark (Unmetric) at this time on November 26th.
(9AM - 12AM CET / 6PM - 9PM AEDT)

During this service window, Benchmark/Unmetric will be inaccessible to all users. No delays or data loss will occur within the platform, but user login sessions will be temporarily unsuccessful during this time.

Please note that all other services will be unaffected.
Nov 18, 14:31 UTC

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

Nov 17, 2022

No incidents reported.

Nov 16, 2022