All Systems Operational
Analytics Operational
Analytics Application Operational
Data Collection Operational
APIs Operational
Brandwatch API Operational
Crimson Hexagon Monitor API Operational
Crimson Hexagon Content Upload API Operational
Crimson Hexagon Realtime Streams API Operational
Audiences Operational
Audiences Application Operational
Data Collection Operational
Consumer Research Operational
Consumer Research Application Operational
Data Collection Operational
ForSight Operational
ForSight Application Operational
Data Collection Operational
HelioSight Operational
HelioSight Application Operational
Data Collection Operational
Help Center Operational
Brandwatch Help Center Operational
Crimson Hexagon Help Center Operational
Vizia Operational
Vizia Command Center Operational
Vizia Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 29, 2020

No incidents reported today.

Jan 28, 2020
Completed - The scheduled maintenance has been completed.
Jan 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 09:01 UTC
Scheduled - Window - 2020-01-28 09:00 UTC to 2020-01-28 11:00 UTC

Summary - Our Weibo Data Provider will be carrying out maintenance that will impact the Weibo Data Stream.

Please note that no data will be lost during this period, but there will be a short delay in the data appearing in Queries and Monitors following the maintenance period.

Many thanks in advance for your patience during this time.
Jan 27, 15:43 UTC
Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020
Resolved - This incident has been resolved.

Many thanks again for your patience and our sincere apologies for any inconvenience that may have been caused.
Jan 24, 12:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 11:01 UTC
Investigating - It's not currently possible to log in to any of Analytics, Audiences, BW APIs, Consumer Research or Vizia.

Projected Resolution - Our Systems and Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update once the issue has been resolved.
Jan 24, 10:45 UTC
Jan 23, 2020

No incidents reported.

Jan 22, 2020
Completed - The scheduled maintenance has been completed.
Jan 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:01 UTC
Scheduled - Window - 2020-01-22 08:00 UTC to 2020-01-22 09:00 UTC

Summary - During the maintenance period many features and services may be unavailable for the Audiences and Consumer Research applications.

Please note that no data will be lost during this period. All Queries will continue to collect data as normal during the maintenance period.

Many thanks in advance for your patience during this time.
Jan 17, 14:26 UTC
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.