All Systems Operational
APIs Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Crimson Hexagon Monitor API Operational
Crimson Hexagon Content Upload API Operational
Crimson Hexagon Realtime Streams API Operational
Audiences Operational
Audiences Application Operational
Data Collection Operational
Consumer Research Operational
Consumer Research Application Operational
Data Collection Operational
ForSight Operational
ForSight Application Operational
Data Collection Operational
HelioSight Operational
HelioSight Application Operational
Data Collection Operational
Help Center Operational
Brandwatch Help Center Operational
Crimson Hexagon Help Center Operational
Vizia Operational
Vizia Command Center Operational
Vizia Admin Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - This incident has been resolved.
Nov 25, 14:48 UTC
Investigating - Users may encounter error messages when attempting to test a query and may be unable to proceed in saving queries as a result.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience.

This status page will update as soon as we have further information to share.
Nov 25, 13:35 UTC
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 12:37 UTC
Investigating - Users are currently unable to access and use the Audiences application.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Nov 19, 10:39 UTC
Nov 18, 2020

No incidents reported.

Nov 17, 2020
Resolved - This incident has been resolved.
Nov 17, 17:36 UTC
Investigating - Users are currently unable to create or edit and re-save Queries within Consumer Research

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Nov 17, 16:21 UTC
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020
Completed - The scheduled maintenance has been completed.
Nov 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 03:00 UTC
Scheduled - Summary - During the maintenance period some functionality is likely to be unavailable and data collection will be paused.

All Audiences and Social Panels will be updated with full data once the maintenance is complete.

Many thanks in advance for your patience during this time.
Nov 10, 17:07 UTC
Nov 13, 2020

No incidents reported.