All Systems Operational
Consumer Intelligence ? Operational
Consumer Research Application Operational
Data Collection Operational
Brandwatch Help Center Operational
Brandwatch Consumer Research API Operational
Brandwatch Data Upload API Operational
Audiences Application Operational
[Audiences] Data Collection Operational
Vizia Admin Operational
Vizia Command Center Operational
Social Media Management ? Operational
Platform (Falcon) Operational
Publish Operational
Engage Operational
Audience Operational
Advertise Operational
Measure Operational
Benchmark (Unmetric) Operational
Listen Operational
Filestack API Operational
Cloud Elements EU Production Operational
Influence (Paladin) Operational
Influence ? Operational
Influence Platform Operational
Discover Operational
Influencer's CRM Operational
Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 30, 2022
Resolved - This incident has been resolved.
Nov 30, 12:52 UTC
Monitoring - Delays in Social Panels created this week showing results in their Social Panel viewer
Nov 18, 11:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 16, 15:15 UTC
Investigating - Social Panels created this week are not showing results in their Social Panel viewer. Both new and existing Social Panels will still work correctly in Queries and Dashboards. No authors are lost. Our Engineers will backfill Social Panels that are missing viewable results once a fix has been implemented.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.

Nov 16, 15:14 UTC
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022
Completed - The scheduled maintenance has been completed.
Nov 26, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 07:01 UTC
Scheduled - We will perform necessary maintenance for Benchmark (Unmetric) at this time on November 26th.
(9AM - 12AM CET / 6PM - 9PM AEDT)

During this service window, Benchmark/Unmetric will be inaccessible to all users. No delays or data loss will occur within the platform, but user login sessions will be temporarily unsuccessful during this time.

Please note that all other services will be unaffected.

Nov 18, 14:31 UTC
Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Nov 17, 2022

No incidents reported.

Nov 16, 2022