The issue affecting Online News data collection has been successfully resolved. All systems are now functioning normally, and data collection has resumed as expected. We appreciate your patience and apologize for any inconvenience caused.
Posted Apr 29, 2025 - 08:35 UTC
Update
Data flow is improving. Updates indicate that things will catch up over the next few hours. The team continues to monitor the situation closely.
Posted Apr 28, 2025 - 21:03 UTC
Identified
One of our data-providers is currently experiencing a service outage in their region. As a result, we are temporarily unable to receive Online News from this provider. We are actively monitoring the situation and will provide updates as more information becomes available. Thank you for your patience.
This status page will update as soon as we have further information to share.
Posted Apr 28, 2025 - 14:24 UTC
This incident affected: Consumer Intelligence (Data Collection) and Social Media Management (Listen).