[Consumer Research] Data Downloads aren't progressing

Incident Report for Brandwatch

Resolved

This incident has been resolved.

Posted Jan 23, 2025 - 12:02 UTC

Investigating

We are currently investigating an issue where some Brandwatch users are reporting Data Downloads as failing to process.

Our team is actively working to identify the root cause and implement a resolution. We are in close communication with relevant teams and will provide updates as more information becomes available.

Posted Jan 23, 2025 - 11:59 UTC

This incident affected: Consumer Intelligence (Consumer Research Application).