This incident has been resolved. Thank you for your patience.
Posted Feb 07, 2025 - 16:50 UTC
Investigating
Incident: Quicksearch Functionality Not Working Affected Services: Brandwatch Search (Quicksearch) Status: Investigating
🔹 Issue Identified: We are currently experiencing an issue where Brandwatch Search/Quicksearch is failing to return results. Our engineering team is actively investigating the root cause and working on a resolution.
🔹 Impact: Users may be unable to perform QuickSearches within the platform. Other features remain unaffected.
🔹 Workaround: Perform your search using a Query.
🔹 Resolution ETA: Our team is working to resolve this as quickly as possible. We will share an estimated resolution time once available.
We appreciate your patience and will keep you informed. Thank you for your understanding!
Posted Feb 07, 2025 - 16:37 UTC
This incident affected: Consumer Intelligence (Consumer Research Application) and Social Media Management (Listen).