Delay in Facebook Data

Incident Report for Brandwatch

Resolved

This incident has been resolved.

Posted Jan 29, 2026 - 08:24 UTC

Identified

We experienced a delay in the processing and availability of Facebook data within Brandwatch. As a result, some users may have seen incomplete or outdated Facebook metrics during this period.

Posted Jan 28, 2026 - 09:29 UTC

This incident affected: Consumer Intelligence (Consumer Research Application, Data Collection) and Social Media Management (Listen).