Consumer Research - Query Backfill and Real-time data delay

Incident Report for Brandwatch

Identified

We wanted to let you know that we're currently experiencing an issue affecting query data backfilling and real-time matching.

No data will be lost as a result of this issue. We’re working to resolve it and will keep you informed of any updates.

Thank you for your patience.
Posted Sep 04, 2026 - 19:45 UTC
This incident affects: Consumer Intelligence (Consumer Research Application, Data Collection) and Social Media Management (Listen).