Consumer Research - Specific dashboard templates show no available queries

Incident Report for Brandwatch

Resolved

The issue affecting dashboard templates not displaying available queries has now been resolved.

Thank you for your patience while we worked to resolve this.

Posted Apr 09, 2026 - 14:52 UTC

Identified

We are currently investigating an issue where certain dashboard templates are not displaying any available queries.

Our team has identified that this may affect users attempting to create or apply templates, resulting in empty query selections within the dashboard setup process.

We understand the importance of this functionality and are actively working to determine the root cause. Further updates will be provided as soon as more information becomes available.

Thank you for your patience while we work to resolve this issue.

Posted Apr 09, 2026 - 14:22 UTC

This incident affected: Consumer Intelligence (Consumer Research Application).