Consumer Research / Listen - Delays in real time data

Incident Report for Brandwatch

Identified

Most sources have recovered, but Online News remains delayed. Our Engineering team is still working to resolve this.
Posted Oct 14, 2026 - 18:03 UTC

Investigating

We are currently experiencing an issue with delays in real time mentions for most Data Sources.

Are engineers looking into resolving this, and no data loss is to be expected.

We will keep you notified of any updates, and apologies for any inconvenience caused.
Posted Oct 14, 2026 - 14:42 UTC
This incident affects: Consumer Intelligence (Data Collection) and Social Media Management (Listen).