Query backfill delays

Incident Report for Brandwatch

Resolved

Our Engineering Team has confirmed that the backlog contributing to the delays has now been fully cleared, and this issue has been fully resolved.

We thank you for your continued patience and apologize for any inconvenience or disruption this issue may have caused.

Posted Jun 19, 2026 - 01:20 UTC

Identified

We are currently experiencing delays with query backfills, which may appear as a stalled or slowly progressing completion percentage.
Our Engineering team is actively investigating the issue and working to restore normal processing. At this time, we do not anticipate any data loss.

We will provide additional updates as more information becomes available.

Posted Jun 18, 2026 - 20:28 UTC

This incident affected: Consumer Intelligence (Consumer Research Application) and Social Media Management (Listen).