The planned maintenance has been postponed. A new time will be scheduled.
Posted Mar 22, 2024 - 14:46 UTC
Scheduled
We will perform scheduled maintenance on Saturday, March 23, 2024, 8.00-10.00 UTC (7PM - 9PM AEDT / 4AM - 6AM EDT / 9AM - 11AM CET)
This is for necessary system updates to enhance product experience and improve customer services. Please be aware that during parts of this service window all Brandwatch products will be unavailable. We advice that all data indexing will be uninterrupted during this service window.
We further advice that all content scheduling will be uninterrupted during this service window. Content creation, content engagement, and reports will be unavailable during parts of this service window.
No automated functions of the products will be affected during this time.
Users may experience their active session in Brandwatch products being ended during this service window. This requires the user to log in to the product again, after the service window has ended. We apologize for any inconvenience this may cause.
Posted Mar 18, 2024 - 09:25 UTC
This scheduled maintenance affected: Consumer Intelligence (Consumer Research Application), Influence (Influence Platform), and Social Media Management (Platform (Falcon)).