Consumer Research - Platform not loading

Incident Report for Brandwatch

Identified

We are currently experiencing a platform outage affecting access to Brandwatch Consumer Research.

Users may be unable to log in.

Our Engineering team is actively working to resolve the issue and restore service as quickly as possible.

We apologise for the inconvenience and will share further updates as soon as available.

Thank you for your patience and understanding.
Posted Nov 10, 2026 - 12:42 UTC
This incident affects: Consumer Intelligence (Consumer Research Application).