Engage: Comments not indexed for Instagram posts

Incident Report for Brandwatch

Resolved

This incident has been resolved.

Posted Mar 01, 2024 - 07:49 UTC

Monitoring

A partial fix has been implemented and top comments should now be indexing. We are continuing to work with the network regarding the behavior.

Posted Feb 29, 2024 - 16:38 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 29, 2024 - 14:40 UTC

Investigating

We are currently investigating this issue.

Posted Feb 29, 2024 - 13:18 UTC

This incident affected: Social Media Management (Engage).