Publish - Publishing error for Instagram due to 'restricted account'

Incident Report for Brandwatch

Resolved

Meta have announced that "the team have resolved the issue you reported. Thank you for bringing it to our attention and thank you for your patience while we worked on a solution."

We appreciate your patience and understanding throughout the resolution process. Our commitment to delivering a seamless experience is unwavering, and we are grateful for your continued trust in Brandwatch.

If you encounter any lingering concerns or have additional feedback, please don't hesitate to reach out to our support team. We're here to assist you.
Posted Dec 01, 2023 - 16:17 UTC

Investigating

We are aware of some users experiencing publishing errors on Instagram due to accounts being incorrectly flagged as 'restricted'.

We appreciate your patience while we wait for information from Meta regarding this issue.
Posted Nov 23, 2023 - 15:20 UTC
This incident affected: Social Media Management (Publish).