Consumer Research / Listen - Delays in Online News Data Collection

Incident Report for Brandwatch

Resolved

The issue causing delays in Online News data collection has been resolved, and data collection has returned to normal.

We apologize for any inconvenience caused and thank you for your patience while we worked to resolve the issue.

Posted Oct 14, 2026 - 12:34 UTC

Investigating

We are currently experiencing delays in Online News data collection. Our team is investigating the issue and working to restore normal processing as soon as possible.

We apologize for any inconvenience this may cause and appreciate your patience. We will provide further updates as more information becomes available.

Posted Oct 14, 2026 - 10:20 UTC

This incident affected: Consumer Intelligence (Data Collection) and Social Media Management (Listen).