Consumer Intelligence experiencing loading issues

Incident Report for Brandwatch

Resolved

This incident has been resolved.

Posted Feb 19, 2026 - 15:24 UTC

Monitoring

Our Engineering team has implemented a fix for the loading delays affecting the Consumer Intelligence platform.

We are now monitoring system performance closely over the next few hours to ensure full platform stability. We will provide a final update once we are confident the issue is fully resolved.

Thank you for your patience while we worked to address this.

Posted Feb 19, 2026 - 14:58 UTC

Investigating

We are currently investigating reports of loading delays within the Consumer Intelligence platform. Some users may experience slow page loads or intermittent timeouts.

Our engineering team is actively reviewing the issue, and we will keep you informed of any updates.

Posted Feb 19, 2026 - 14:45 UTC

This incident affected: Consumer Intelligence (Consumer Research Application).