[Consumer Research] Instagram Data Collection Issues
Incident Report for Brandwatch
Resolved
This incident has been resolved.
Posted Apr 27, 2021 - 08:06 UTC
Update
We are continuing to investigate this issue.
Posted Apr 26, 2021 - 09:14 UTC
Update
We are continuing to investigate this issue.
Posted Apr 26, 2021 - 07:49 UTC
Investigating
Instagram data collection is significantly reduced due to an issue with the Instagram API. It has been reported to them, and they're investigating urgently.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Posted Apr 26, 2021 - 07:48 UTC
This incident affected: Consumer Intelligence (Data Collection).