[Consumer Research] Instagram Data Collection Issues

Incident Report for Brandwatch

Resolved

Users may have encountered issues with the collection of ongoing Instagram data from approximately 2020-10-10 12:20 UTC / 08:20 ET.

All IG data collection was affected (owned accounts, non-owned accounts and hashtags)

Data collection resumed at 2020-10-10 21:13 UTC / 17:13 ET and previously missed coverage from the affected period has been restored.

We unfortunately cannot guarantee full restoration of data for high-volume hashtags, but have restored all that is possible.

Posted Oct 10, 2020 - 12:20 UTC

This incident affected: Consumer Intelligence (Data Collection).