[Consumer Research] A small number of Customers are unable to receive realtime Mention or backfill Queries
Incident Report for Brandwatch
Resolved
This incident has been resolved.
Posted Nov 25, 2021 - 11:08 UTC
Investigating
A small number of Customers are unable to receive realtime Mention or backfill Queries due to an issue with capacity.

The app is otherwise functioning normally for all Clients.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Posted Nov 25, 2021 - 09:40 UTC
This incident affected: Consumer Intelligence (Data Collection).