[Consumer Research] Facebook and Instagram Authentication Failures
Incident Report for Brandwatch
Resolved
This incident has been resolved.
Posted May 01, 2021 - 09:37 UTC
Update
Facebook confirmed the issue on their side and they are working to resolve this with urgency.
Posted Apr 30, 2021 - 11:34 UTC
Identified
This incident will cause no data loss. We strongly believe the issue is on Facebooks side and it has been reported to Facebook. They are investigating this with urgency.
Posted Apr 30, 2021 - 10:39 UTC
Investigating
Currently User are unable to authenticate Facebook and Instagram Pages and receive a notification that the authentication failed.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.
Posted Apr 30, 2021 - 10:12 UTC
This incident affected: Consumer Intelligence (Data Collection).