[Audiences & Consumer Research] Intermittent Audiences and Social Panels search failures
Incident Report for Brandwatch
Resolved
This incident has been resolved.
Posted Jul 31, 2020 - 13:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2020 - 11:56 UTC
Investigating
Audiences searches are intermittently failing and the "Find Authors" feature of Social Panels in Consumer Research is also affected.

Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update once the issue has been resolved.
Posted Jul 31, 2020 - 09:30 UTC
This incident affected: Consumer Intelligence (Consumer Research Application, Audiences Application).