Social Panel Creation Delays

Incident Report for Brandwatch

Resolved

This incident has been resolved.

Posted Jul 20, 2021 - 19:31 UTC

Monitoring

Users are able to create Social Panels again, but volumes are currently slightly low.

Our Engineers are monitoring this and are working with urgency to resolve the issue.

Posted Jul 20, 2021 - 13:37 UTC

Investigating

There is a delay in creating new Social Panels and the Social Panel Volumes are currently low.
Our Engineers are working with urgency to resolve the issue.

Posted Jul 19, 2021 - 14:42 UTC

This incident affected: Consumer Intelligence (Consumer Research Application, Data Collection).